Technology Admin / Senior Admin

Be the first point of contact for end-users seeking assistance and provide 1st and 2nd line support for business systems such as NavOne, Diligent, Xodosign, iManage, Office application. You ll investigate and troubleshoot technical problems reported by users, escalate complex issues to internal or external support teams when necessary and carry out the technology joiner, mover, leaver processes. 2+ years of experience in IT service delivery management and ITIL foundation qualified would be beneficial.